1 reviews | Active since Sept 2017
Executor in An Estate Appointment And Account Access
I am trying since March 2017 when I notified ABSA of the actual appointment of the new executor to solve a *******ion issue on Late Estate MC Kotze account. Given the. all the required Documents needed. ABSA cannot product the cheques issued for R550 000 from the account for months now. I have issued them the new appointment certificate on March 07 2017 and they print me a statement showing the ***** but thats it!. The Cradelestone branch cannot assist me. I went to Headoffice in Johannesburg where Pieter van Tonder were requested to resolve the issue. Then shifted the issue to Centurion branch and is still not resolved. It seems ABSA cannot resolve there records in terms of FICA process but are quick to as for the documents . As executor I cannot after several months now get control of the accounts and now the excuse is, the Person who working with it is no more there? I insisted seeing a Divisional head but even this has given no results. I now must approach the High Court to issue a Warrant to get ABSA to act. The estate are now getting charges as we cannot meet the comitments due to the fact that we cannot get access to the account. That ABSA for you!!!
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number of the estate late to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number of the estate late to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
