1 reviews | Active since Apr 2013
excuses excuses excuses
<p>Virgin eventually responded to me about my previous grievances relating to their competition.</p> <p>I Was assured i would have a solution by the middle of feb. Its now the 20th, i have heard nothing. So I complained again, this time getting a new excuse relating to data issues. How can virgin a partner to absa experience data issues. And why are clients not being informed or updated regarding the competition and issues relating to it.</p>
Hi there
Firstly we would like to apologise for the inconvenience caused in this regard.
As confirmed we have experienced some data problems which had to be sorted out. Final testing is being conducted to urgently resolve the matter.
We appreciate your patience in this regard.
Kind regards
The Virgin Money Team
Hi there
Firstly we would like to apologise for the inconvenience caused in this regard.
As confirmed we have experienced some data problems which had to be sorted out. Final testing is being conducted to urgently resolve the matter.
We appreciate your patience in this regard.
Kind regards
The Virgin Money Team