DJ
Daniel J

1 reviews | Active since Jul 2014

08 Jul 2015, 16:46

Excessive Internet Costs and ******* suspension of

I have an ABSA Savings account no ***. I have internet banking. Most of the times only one per month money gets paid into this account, sometimes twice a month. Immediately after money is paid in I transferred it out. So 2 or 3 times per month. Internet banking cost was on 28/02 this year R30.80 and then end March R33.70 and end April R66.70. I give you permission to go into my account and see my transactuon more or less the same, but there was a 100% increase costs by th bank and now on 3rd of July a whopping charge of R202.20. Every time this happens I must go to the bank to rectify. 200 KILOMETRES , I do not lie. 200 km later<br> With the lasT R202.20 R1700 was paid in and I left R100 in my account for costs. Not expecting my bank to ***** R202 from me. I have written before, before the R200 te query and guess, yes you are right, ' no responce. Welcome to the new South Africa

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Replies (1)
Absa
Absa's reply09 Jul 2015, 08:29
Official
Hello Danie@Joshua,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd