Excessive Bank Charges
On the 4th of September I called the Call Centre 00 ********** 00 and enquired why I have excessive charges on my bank statement for the past months. Instead I was advised that the charges are for withdrawals that were done from NON-ABSA ATM's of which that’s not true. All my withdrawals are at ABSA ATM's and Pick 'n Pay Stores. I have never withdrawn from non ABSA ATM's. Can someone investigate this and revert back because I have a cheque account and I should pay a flat rate fee and not excessive charges.
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Good day Mr Dube,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Good day Mr Dube,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,