KB
Karin B

1 reviews | Active since Feb 2025

10 Feb 2026, 12:27

Exceptional Service at ABSA Tygervalley

A Huge Thank You to Candice Jacobs! I recently had the pleasure of visiting the ABSA branch at Tygervalley Centre, and I have to say: this is how banking should be done! After experiencing the absolute worst run-around from another bank (Nedbank Student Loans), where my complete application sat unacknowledged for weeks despite countless calls with promises of callbacks that never came, I decided to try ABSA. From the moment I walked in, the team was welcoming and professional. Special shout-out to Candice Jacobs – she was incredibly friendly, genuinely helpful, and took charge immediately. She processed my daughters student loan application right there on the spot with efficiency, clear communication, and zero hassle. No endless waiting, no dropped calls, no "someone will call you back" nonsense. Candice made the entire process smooth and stress-free, and I walked out feeling valued as a customer. This is the level of service that restores faith in banks! If you're in the Northern Suburbs and need reliable, fast, and friendly banking – especially for student loans – head straight to ABSA Tygervalley and ask for Candice. You won't be disappointed! Thank you, Candice and the entire ABSA Tygervalley team – you've earned a loyal customer! #Absa #GreatService #Tygervalley #StudentLoan #ThankYouCandice #YourStoryMatters #ThatsMyAbsa

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Replies (1)
Absa
Absa's reply10 Feb 2026, 13:48
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd