1 reviews | Active since Nov 2020
Excellent Service : Respect Integrity Service Excellence Stewardship
Excellent service this morning : under 3 minutes !
Brian C at Absa Stop Cards ...
Thank you for assisting me this morning.
Massive respect for going the extra mile for me !
Short story :
- I withdrew an amount but no cash was given ... Although the ATM corrected it, In the holiday season we do not take chances
- I called ***55 as indicated on the ATM
- the lady couldnt help me and referred me to *** - that number has a dead tone ... It sounds like a drill in the background
- I was almost certain I was ATM jacked, Which is why I followed up this morning
So Brian took my call and could relate to the seriousness of the situation.
I explained that I was unable to get through to ***, He took the initiative and sorted me out, Extra mile in quick time : it doesn't get any better than that !
Very grateful for excellent service, Thank you very much.
Best wishes to all over the festive period.
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
