PM
Piet M
1 reviews | Active since Jun 2018
18 Dec 2019, 21:51
EXCELLENT SERVICE RECEIVED FROM Ms. KHANYI SIWEYE, ABSA AUCKLAND PARK
I had a problem with my initial bank card which was promptly blocked and replaced by the Woodlands Branch. However, when I tried to make an e-payment a day later the payment was rejected by the ABSA application.
I called the ABSA Service Centre in Auckland Park and was assisted by Ms. Khanyi Siweye who promptly told me exactly what steps to take to get my card connected to all the bank services that I required. She was very helpful, cordial, knowledgeable and patient. It's been a very long time since I have received this kind of service.
Thank you Ms. Siweye, this will be long remembered.
Kind regards,
Your client,
MPC Minny
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Replies (1)Absa's replyOfficial
19 Dec 2019, 19:48Dear Piet
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. We will escalate the compliment to Khanyi's manager for recognition.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply19 Dec 2019, 19:48
Official
Dear Piet
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. We will escalate the compliment to Khanyi's manager for recognition.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
