MW
Melissa W

1 reviews | Active since Jun 2015

06 Oct 2022, 15:52

Excellent service received!!

I had quite a dreadful experience at first. After the 5th attempt to have a query resolved, I was transferred to Netrisha Kalicharan from the collections department, who came to my aid. She is very professional and polite and efficiently resolved the issue I had with no hassle at all. It is candidates such as Netrisha that restore the trust of clients. Thank you for your assistance and keep up the good work.

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Replies (1)
Absa
Absa's reply07 Oct 2022, 12:11
Official
Dear Melissa van Wyk

It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
 Absa Bank Ltd