LB
Liezl B
1 reviews | Active since Mar 2015
06 Sept 2016, 10:29
EXCELLENT SERVICE / HANDLING OF COMPLAINT
<p>Thank you for the prompt response & resolving of the complaint laid on Hellopeter on 05 September.</p> <p>My account is open, transactions could be made and everything is back to normal.</p> <p>(I rarely have problems with my account or banking but the embarrasment at a local chain store was just enough!)</p> <p> </p> <p>A special thank you to Mrs. Martie Vorster from the Randfontein branch for phoning me to confirm that all is in order. You are a star and a lifesaver! :)</p>
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Replies (2)LB
Liezl B's updateReviewer Update
06 Sept 2016, 11:57Apologies, it is Mrs. Martie Mostert! :)
LB
Liezl B's update06 Sept 2016, 11:57
Reviewer Update
Apologies, it is Mrs. Martie Mostert! :)
Absa's replyOfficial
07 Sept 2016, 07:50
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply07 Sept 2016, 07:50
Official
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd