EF
Evan F

1 reviews | Active since Jul 2011

11 Sept 2023, 15:10

Excellent service from the homeloans call centre

I needed to do a loan repayment calculation today for my homeloan. Called the contact centre and a consultant assisted me. She listed carefully to what I asked, assisted me first time, and not once did I have to repeat my request or did she hesitate. What a PLEASURE dealing with such competent and helpful agent! No wonder Absa is the #1 homeloan provider in SA in 2023!!!

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Replies (1)
Absa
Absa's reply11 Sept 2023, 16:24
Official
Dear Evan
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsPravesh BejayAbsa Bank Group Customer Care