SB
Sinazo B

1 reviews | Active since Mar 2022

26 Aug 2025, 14:50

Excellent service from Nazeem or Nazarene in Claremont branch Cape Town

Dear ABSA Team

I am writing to express my heartfelt gratitude to Nazarene , I'm not sure about her name. She is working at ABSA in Claremont Cape Town , she is a Moslem.

I am writing this because of her exceptional assistance in resolving my recent ***** case.

Her professionalism, empathy, and dedication to helping me recover my funds were truly impressive. I wasn't even an ABSA client.

From the initial conversation with her , she listened attentively to my situation and provided guidance, she treated me with kindness and respect. Her proactive approach and clear communication ensured a smooth process, and I appreciate her efforts calming me that I will get my funds into my account.

She then convinced me to open a private account with ABSA and as loyal Capitec client , I am moving with ABSA

I am grateful for the excellent service and support I received during a challenging time. Please extend my thanks to her for going above and beyond to help me. Her actions demonstrate that there are indeed good people in the industry who care about their clients well being.

Thank you again for your help and support. I look forward banking relationship with ABSA.

Kind Regards Sinazo Bambeni

0
Replies (1)
Absa
Absa's reply26 Aug 2025, 16:51
Official
Dear Sinazo

 It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
 
Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd