Excellent service from Daphne Le Grange and Adele Joost

I recently had a very terrible experience with the ABSA call center and the customer care email service. However, following my complaint on Hello Peter, I was very impressed with the professional and efficient assistance I received from Daphne Le Grange and Adele Joost. Adele is from the Galleria (Amanzimtoti, Durban) branch and she was an absolute pleasure to communicate with. She said that she would make certain changes that I requested and it was done without any fuss. ABSA employees like Daphne and Adele are the reason why ABSA is retaining me as a customer and I do hope that more employees take a page out of their books.