Excellent service

After 2 year of struggling with my banking app, I was finally assisted at the horizon view branch by Nomsa Bida, very friendly helpful and professional. I visited the branch to request a new card and she asked me about the app, which I had and no one could assist. I visited the krugersdorp branch in 2020 January and I was told that the credentials have been resetted and I will be able to use the app but could not get it right. Visited the same branch again early March 2022.i spent close to an hour with the consultant and could not be assisted.

I was very disappointed and I just wanted to open an fnb account because I found absa service to be the worst. Thanks to Nomsa at horizon view you actually managed to convince me to continue using absa bank. Big ups to you,continue serving Absa clients with pride.