Excellent Service by Delene Cain from Absa

I was supposed to have done this review weeks back but struggled with connecting to helopeter.I am glad that I finally managed to login as it was going to be unfair to Delene Cain, the lady who assisted me with reviewing my home insurance premium. I made call to Absa Home insurance frustrated about my policy premium increase. From the first lady who attended my call she displayed high level of professionalism making you feel at ease to talk to and explain oneself. She later transferred the call to the lady by the name of Delene Cain. I was grateful that my query was handled by her. Her professionalism, attention to detail and excellent communication skills made the entire process seamless and stress free. It didn't take her long to address and resolve my query as if she knew that I was going to call, and I also felt at ease to talk to her and explain myself. I really appreciate your dedication to ensuring that I have my query resolved to my satisfaction-What an outstanding service!