MP
Marli P
1 reviews | Active since Dec 2011
04 Feb 2021, 10:11
EXCELLENT SERVICE AFTER HELLOPETER COMPLAINT
I lodge a complaint via Hellopeter on the 27 January 2021 after I have emailed a query to ABSA Homeloan and received no response after 3 days.
My query was dealt with immediately after the complaint and would like to give a special thank you to: *Vanessa that kept on following up on the complaint. *Nelisiwe Mhlanga for being patient on my call and providing EXCELLENT Customer care - thank you for patient!
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Absa's replyOfficial
04 Feb 2021, 11:57 Dear Mali,
It is indeed pleasing to receive complimentary remarks regarding quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. I will forward on to Nelisiwe Mhlanga department head as well. Regards
Vanessa Crowe
It is indeed pleasing to receive complimentary remarks regarding quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. I will forward on to Nelisiwe Mhlanga department head as well. Regards
Vanessa Crowe
Best regards,
Absa's reply04 Feb 2021, 11:57
Official
Dear Mali,
It is indeed pleasing to receive complimentary remarks regarding quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. I will forward on to Nelisiwe Mhlanga department head as well. Regards
Vanessa Crowe
It is indeed pleasing to receive complimentary remarks regarding quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to our attention. I will forward on to Nelisiwe Mhlanga department head as well. Regards
Vanessa Crowe
Best regards,