SM
Sithembile M

1 reviews | Active since Jul 2014

03 Oct 2018, 10:44

Excellent service - ABSA card

I would like to thank and, put a spotlight on excellent service from Monique Damons from ABSA card services. When I was spoke to her I was already frustrated by the previous 3 agents I spoke to and she really went all the way to assist me and in the end, solved my problem and educated me about what caused the issue in the first place. She listened and explained properly and was polite through out. She was in fact quite a pleasure to talk to!

THANK YOU so much Monique! Keep it up! Sithembile Nxumalo

0
Replies (1)
Absa
Absa's reply03 Oct 2018, 21:45
Official

Dear Client

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,