Excellent Service

Re: C-***2 ABSA ACCOUNT ***** ref:_00D1r1GluM._5005J3CTe2:ref On Monday 13 April 2020 my cheque account showed deductions of over R4000 that I did not approve. Absa ***** department phoned me immediately stopped my card and logged a ***** case. I was in a bad state as with Covid-19 and me being the breadwinner of a household of four, not knowing how I will provide for my family. A lady by the name of Elizabeth Maletjie was extremely kind and helpful until the end of the process, receiving my money back and getting a new card. She 100% app**** TCF (Treat Client Fare) with much empathy and kindness, never getting irritated with me nor loosing her temper with me asking the same questions over and over.

This lady are a real asset to Absa and should be treasured by the business

I thank you Elizabeth Maletjie

Kind Regards Mrs Langley ***