SR
Sheena R

1 reviews | Active since Sept 2019

03 Oct 2019, 08:21

Excellent Service

Although Absa changed my profile and I was charged fees in excess of R400 erroneously, the service I received from the Branch Manager of Margate, Ashley Rampersad was excellent. He went above and beyond my expectations and found that I was also wrongly charged in September too. He corrected everything and a few hours later the charges were reversed. Well done Ashley, Absa can be very proud of you.

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Replies (1)
Absa
Absa's reply03 Oct 2019, 12:55
Official
Dear Customer
 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regardsDaphne Le GrangeGroup Customer CareAbsa Bank Ltd