jB
jann B
1 reviews | Active since Apr 2018
15 Sept 2020, 15:39
Excellent service
In general there is nothing worse than a call centre - but in the case of ABSA, things are very different ! My wallet was ****** and along with it went my credit and debit card. Firstly, they answer the phone promptly, no long holding on. The ***** department is even more efficient - before the ****** even had time to get round the corner my cards were stopped, and my replacement card ordered and my internet banking halted. Getting internet banking up again required a call to the department again - once more, this time with Jackson on the line, my service was back in no time - well mannered, polite, helpful and understanding, they are a very good team of people there !
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Replies (1)Absa's replyOfficial
15 Sept 2020, 19:41Dear Jamm Bader
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le grange
Absa's reply15 Sept 2020, 19:41
Official
Dear Jamm Bader
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Daphne Le grange
