jB
jann B

1 reviews | Active since Apr 2018

15 Sept 2020, 15:39

Excellent service

In general there is nothing worse than a call centre - but in the case of ABSA, things are very different ! My wallet was ****** and along with it went my credit and debit card. Firstly, they answer the phone promptly, no long holding on. The ***** department is even more efficient - before the ****** even had time to get round the corner my cards were stopped, and my replacement card ordered and my internet banking halted. Getting internet banking up again required a call to the department again - once more, this time with Jackson on the line, my service was back in no time - well mannered, polite, helpful and understanding, they are a very good team of people there !

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Replies (1)
Absa
Absa's reply15 Sept 2020, 19:41
Official
Dear Jamm Bader
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
Daphne Le grange