1 reviews | Active since Jul 2012

18 Jan 2022, 13:03

Excellent service

I would like to compliment the excellent customer service of Fadeelah Abrahams, who works at ABSA, Bank Premium Banker in Heerengracht branch in Cape Town. She welcomed me and my mother who is a new widow with a warm smile and was ready to assist us with what we came for. She was very professional with her work and explaining to us what we don't understand, we would recommend her at anytime. There are a few people like her she really deserves to be appreciated by her superiors. We then came back the following day for another service and she was glad to assist us again. Thank your to her professionalism.

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Replies (1)
Absa
Absa's reply18 Jan 2022, 18:43
Official
Dear MISS N TOTOYI   
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management