CN
Charmaine N

1 reviews | Active since Sept 2013

26 Oct 2022, 08:11

EXCELLENT SERVICE

Bianca Grobbelaar, Absa call center manager - EXCELLENT SERVICE ALWAYS. Well done to Bianca for always providing excellent customer service every time I spoke to her or emailed her. Her prompt responses and feedback is amazingly. I have been given the run around at Absa for a few queries, but the moment I was transferred to Bianca she resolved my issues very quickly. Thank you Bianca for the excellent service and advise. Keep it up, we need more efficient people like yourselves.

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Replies (1)
Absa
Absa's reply26 Oct 2022, 11:51
Official
Dear Charmaine Naidoo

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management