GB
Gato B

1 reviews | Active since Sept 2014

23 Dec 2015, 15:56

Excellent Service

It is the holiday season, with Eastgate Absa branch moved to the bureau de change it was packed. I received speedy and efficient service from Ronaldo. He managed to be handling 3 clients at once at the foreign exchange all by himself, where he explained the staff shortage and apologized for the wait. At the end I received what I needed in a friendly and relaxed manner.<br> Thank you Ronaldo, keep up the excellent customer service

0
Replies (1)
Absa
Absa's reply24 Dec 2015, 07:20
Official
Hello zukiswa2201,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd