LA
Linda A

1 reviews | Active since Nov 2014

09 Aug 2015, 20:57

Excellent Service!

I just want to thank Elaine Squire for the excellent service I received from her.<br> <br> SARS requested a bank confirmation letter and stamped bank statement. I phoned Valhalla branch on Friday morning to speak to the Platinum Banker. Elaine confirmed there was no Platinum Banker available and offered to assist. I received a call from Elaine on the very same day to confirm that the letter and bank statement were ready for collection. On Saturday morning I picked up my documentation. Everything were just as I requested. <br> <br> Her friendly voice, positive attitude, professional appearance and service are of great value to Absa. Thank you Elaine for going the extra mile to assist me.

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Replies (1)
Absa
Absa's reply11 Aug 2015, 10:46
Official
Hello Lindava,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd