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Ntobeko N
1 reviews | Active since Jul 2024
20 Mar 2025, 16:48
Excellent Experience with Lerato Molokoane at ABSA IDirect Insurance
I want to express my heartfelt gratitude to Lerato Molokoane from ABSA Idirect Insurance for her exceptional service. After numerous attempts to contact ABSA Idirect, Lerato finally provided the assistance I needed to review my car insurance policy. Not only did she take the time to understand my concerns, but she also worked tirelessly to secure a remarkable 30% discount. Lerato's professionalism, empathy, and dedication to customer satisfaction are truly commendable. Thank you Lerato for an outstanding experience.
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Absa's replyOfficial
24 Mar 2025, 11:25Dear Ntobeko
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply24 Mar 2025, 11:25
Official
Dear Ntobeko
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd