1 reviews | Active since May 2016

19 May 2016, 13:34

Excellent Customer Service

<p>A huge thank you to Mr Charl Shires from the AVAF Sales department. I had recently purchased a vehicle through ABSA and was in a motor vehicle accident shortly thereafter. Mr Shires went above and beyond the call of duty in obtaining the documents i needed to get my car repaired by my insurers. He is not my private banker but it felt great having someone so dedicated to their job, especially when the matter was not his responsibility! Thank you for your patience after being innundated with so emails from me! I am finally getting my car sorted thanks to your level of commitment to your job and your customers.</p>

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Replies (1)
Absa
Absa's reply20 May 2016, 08:57
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd