HB
Hassan B
1 reviews | Active since Sept 2011
31 Dec 2020, 08:22
Excellent customer service
Last night while doing online banking i made an slight error on a transaction i canceled it but corrected it.i then recieved a call from a ABSA customer care agent we wanted to confirm about the error , WOW that was my reaction they making sure the customers is taken care of,well done to ABSA for our uexcellent service ..my only fault was i could not spell the agents name...Origent i think put please check the time of the call & please tell him again thank you excellent service
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Replies (1)Absa's replyOfficial
31 Dec 2020, 08:54Dear Hassan,
It is so pleasing to receive complimentary remarks for exceptional service rendered to you by ***** agent. Thank you so much for taking time to share this wonderful feedback with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
It is so pleasing to receive complimentary remarks for exceptional service rendered to you by ***** agent. Thank you so much for taking time to share this wonderful feedback with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply31 Dec 2020, 08:54
Official
Dear Hassan,
It is so pleasing to receive complimentary remarks for exceptional service rendered to you by ***** agent. Thank you so much for taking time to share this wonderful feedback with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
It is so pleasing to receive complimentary remarks for exceptional service rendered to you by ***** agent. Thank you so much for taking time to share this wonderful feedback with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
