HB
Hassan B

1 reviews | Active since Sept 2011

31 Dec 2020, 08:22

Excellent customer service

Last night while doing online banking i made an slight error on a transaction i canceled it but corrected it.i then recieved a call from a ABSA customer care agent we wanted to confirm about the error , WOW that was my reaction they making sure the customers is taken care of,well done to ABSA for our uexcellent service ..my only fault was i could not spell the agents name...Origent i think put please check the time of the call & please tell him again thank you excellent service

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Replies (1)
Absa
Absa's reply31 Dec 2020, 08:54
Official
Dear Hassan,
It is so pleasing to receive complimentary remarks for exceptional service rendered to you by ***** agent. Thank you so much for taking time to share this wonderful feedback with us.
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd