TM
Thembeka M

1 reviews | Active since Jul 2019

08 Jun 2021, 09:38

Excellent customer service

Capitec had a problem with debit orders and never informed us and debit order that never went through was for Absa vehicle. I engaged in a conversation with a lady by the name of Tumi Lara, who handled the issue professionally and made sure she got answers for me within a short space of time. We need people like her in this type of industry, customer orientated, walk an extra mile, passionate about her work and also excellent customer service.

0
Replies (1)
Absa
Absa's reply08 Jun 2021, 10:57
Official
Dear Thembeka
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Regards
Daphne Le Grange