TM
Thembeka M
1 reviews | Active since Jul 2019
08 Jun 2021, 09:38
Excellent customer service
Capitec had a problem with debit orders and never informed us and debit order that never went through was for Absa vehicle. I engaged in a conversation with a lady by the name of Tumi Lara, who handled the issue professionally and made sure she got answers for me within a short space of time. We need people like her in this type of industry, customer orientated, walk an extra mile, passionate about her work and also excellent customer service.
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Replies (1)Absa's replyOfficial
08 Jun 2021, 10:57Dear Thembeka
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Daphne Le Grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Daphne Le Grange
Absa's reply08 Jun 2021, 10:57
Official
Dear Thembeka
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Daphne Le Grange
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Daphne Le Grange
