KM
Kgomotso M

1 reviews | Active since Oct 2014

28 Jul 2017, 10:56

Excellent Customer service

<p>On The 25/07/17 I got a very poor customer service launched a complain, so today I received a call from the Krugersdorp Branch Manager politely apologizing and hearing the side of the story, the lady who knows what a customer really means to a business.Thank You Bosslady Banks needs people like you,who take the value of their clients seriously. These are people who make you regret launching complains or who will make you stick with Absa no matter what.</p>

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Replies (1)
Absa
Absa's reply28 Jul 2017, 17:01
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd