EXCELLENT CLIENT SERVICE

On two occasions I dealt with Nolwazi, I received excellent service. <br> One the first occasion I visited ABSA to assist me to adjust something on internet banking. I realised that the problem was not resolved when I arrived at home. The next day I went back and Nolwazi assisted me with a smile and apologise for the inconvenience experienced. She was not involved on my first visit.<br> On the second occasion, luckily, Nolwazi was available to assist me again with a internet payment when the prepaid sms for my Telkom line did not go through due to a faulty cellphone. She gave me advice how to go about resolving the matter. After I left the bank I received a call from her wanting more details regarding the matter because she wanted to assist me to try and resolve the matter.<br> With client service of this nature, it makes my experience going into the bank a pleasure.