Excellence and flexible thinking

<p>I would like to compliment Ms. Sureka Maharaj (Absa Fourways) for her professionalism and dedication to customer service. Despite poor service from the personnel at the bank counters (who do not listen or have a bad attitude to a query), Ms. Maharaj has been very helpful to resolve matters quickly and professionally, despite the challenges she herself faced to obtain service from other departments within Absa. Ms. Maharaj has also shown that her s****s and experience shine through with flexible thinking to resolve the issues put forward. I commend her, and she is an asset not only to Absa, but also to the banking profession. I thank her for her dedication to customer service.</p>