1 reviews | Active since May 2016
Excellect service from the Complaint Resolution Suite
<p>I laid a complain with ABSAs Complaint Resolution Suite regarding marketing calls received on my work line. Within a few hours, I received the first email informing me that they have rectified the issue and apologising for what had happened. I thought that would be it, but I have sine received 2 more emails from ABSA informing me that the issue has been escalated to the relevant managers and division within ABSA.</p> <p> </p> <p>I am truly very impressed with ABSAs handling of this whole situation. Not only did they quickly resolve my issue to keep me happy, they are clearly going the extra mile to ensure this doesn't happen to other clients. Excellent work ABSA Customer Care!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. The case was received on Friday and one of our my colleague Kingsley is busy with your matter and will revert back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. The case was received on Friday and one of our my colleague Kingsley is busy with your matter and will revert back to you.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Janet
Thank you very much for the compliment...much appreciated.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Janet
Thank you very much for the compliment...much appreciated.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
