RC
Ria C

1 reviews | Active since Oct 2015

28 Oct 2015, 09:07

Exceed Credit Card limit

I used my Credit Card on the 28th of August 2015 for petrol R100 because that was the only amount available for purchase in the limit of the Card.<br> On the the 29 August 2015 and 11 September 2015 the following unauthorized transactions were paid by Absa and the cards limit is exceed<br> <br> 11/09/2015 [URL Removed] *** KN -1,285.89<br> <br> 29/08/2015 [URL Removed] *** KN -93.6<br> <br> 29/08/2015 [URL Removed] *** GB -26.5<br> Id like to warn people about these links above <br> I contact Absa when I opened my card account and see withdrawals and was very upset that unauthorized transactions on my card could go off it after the card's limit was already full .<br> Absa reply since I am a loyal client Absa allow the limit to be exceeded .<br> This is not acceptable , I immediately stopped the card but now Absa many excuses and stories to recall those transactions<br> All the links and contact numbers of such institutions sent by Absa to me could not provide me any information by whom and where such purchases have been made<br> Absa had taken the amount from my savings account to in spite of the dispute that is not resolve

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Replies (1)
Absa
Absa's reply28 Oct 2015, 11:55
Official
Hello riacoert,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd