SK
Shego K
1 reviews | Active since Jan 2014
19 Mar 2021, 11:46
Evolve Zero Limited to Sole Proprietors
Evolve Zero Limited to Sole Proprietors: is the account i opened, however I am yet to receive confirmation that my account has been activated and an account confirmation letter. Please hurry up as I need the account urgently.
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Replies (4)0
Replies (4)
Absa's replyOfficial
19 Mar 2021, 12:21Dear Shego Kekana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply19 Mar 2021, 12:21
Official
Dear Shego Kekana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
SK
Shego K's updateReviewer Update
11 Apr 2021, 20:55Your service is poor. 1.You spelt my surname wrong on your system / account confirmation letter. 2. I opened a Evolve Zero Limited to Sole Proprietors, however you guys opened a CLASSIC BUSINESS ACC?? Same thing or??? 3. I sent an email? When are you going to respond? Eish ABSA!!!
SK
Shego K's update11 Apr 2021, 20:55
Reviewer Update
Your service is poor. 1.You spelt my surname wrong on your system / account confirmation letter. 2. I opened a Evolve Zero Limited to Sole Proprietors, however you guys opened a CLASSIC BUSINESS ACC?? Same thing or??? 3. I sent an email? When are you going to respond? Eish ABSA!!!
Absa's replyOfficial
12 Apr 2021, 10:09Dear Shego Kekana Thank you for bringing your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Apr 2021, 10:09
Official
Dear Shego Kekana Thank you for bringing your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
SK
Shego K's updateReviewer Update
23 Apr 2021, 12:31I am really not happy with ABSA. Please fix my surname as per my ID copy. YOU SPELT MY SURNAME WRONG !!! 1. I want an apology letter from the manager, 2. explain to me why you decided to give me a different surname that does not match my ID copy???? 3. I want the letter to also confirm that my surname has been changed to KEKANA !!!!
SK
Shego K's update23 Apr 2021, 12:31
Reviewer Update
I am really not happy with ABSA. Please fix my surname as per my ID copy. YOU SPELT MY SURNAME WRONG !!! 1. I want an apology letter from the manager, 2. explain to me why you decided to give me a different surname that does not match my ID copy???? 3. I want the letter to also confirm that my surname has been changed to KEKANA !!!!