Everything was going...

Everything was going fine since I was using it to exchange on Binance.....I was using it to receive money from my clients when they want to exchange Zar to Dollars fast.Now my account has been blocked and I have send them all supporting documents to help unlock it...then I called them to inquire about the case only to be told another case was filled then I told them to send me an email till today I have received the email now my business stopped....