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Ayesha A

1 reviews | Active since Mar 2015

20 Oct 2015, 08:28

Every Call Centre Need a Mapule, Lucky Absa

If it wasn't for this lady, I would probably have closed me card (An I am a Private Banking Customer), She saved the day. Amazing work ethic an extreme dedication, that sums Mapule up. Extraordinary customer relations skills, I have not seen this kind of dedication especially from a call centre, in many moons. Keep up the good work Mapule, Absa should be very Lucky to have you working for them, You are a Gem.

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Replies (1)
Absa
Absa's reply20 Oct 2015, 13:04
Official
Hello ayeshaj1983,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd