Even the complaints are private at private bank.

I mailed the banker assigned to my portfolio on 22/09. I’m still waiting for my request to be resolved. Apparently when you’re on training for a week there’s no need for an out of office. Clients must just figure it out.

I also spoke to the private bank call Centre. Equally pointless. The guy was supposed to called me on the 29th. He decides it best to make me wait to the 5th. It’s more fun that way I think.

I’ve complained on email to private banking, I’ve complained on the Absa website, I’ve complained on Facebook yesterday and I’ve complained to a manager today. It would be amazing for someone who cares to look at this and say let me resolve it but I have little to no faith in this bank.