EVEN ESKOM BETTER THAN ABSA !!!

Good day, I have been a client of ABSA since 1993. I have a Home Loan and Personal Cheque account with ABSA - i transferred money from the cheque account into my Home Loan, and was then unable to transfer further. I have upgraded my iphone, and the APP has to be amended in the bank. I went into ABSA Hyde Park to sort out both these issues on Monday. After 3 hours in the bank, i was told my Personal profile had been locked and would be addressed with your IT staff. I would be contacted. Yesterday, i went into the bank again. No result. Today i spent another two hours and still no resolution. This is not acceptable service.