Estate's department

<p>We have been to your Menlyn branch where we originally signed our Will. Now aparantely I can't speak to a person in the Estate's department face to face, nor can I phone them, because now they can only be contacted via email. Its been 3 weeks & NO response on any of my emails!!!!!</p> <p>My husbands estate has been finalised 6 years ago, and I am trying to request 2 letters from them. 1: A letter making me the executor. 2: A letter stating that the estate has been finalised and is closed down.</p> <p>Does anyone at ABSA MAYBE feel like doing their job and helping here???</p>