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Anna P

1 reviews | Active since Sept 2018

05 Sept 2018, 12:01

ESTATE RENUNCIATIONS

ESTATE LATE EJ KRIEK - RENUNCIATION We are waiting for Melani Bekker or Neo Mere to file the Renunciation and Will at the Master of the High Court since May 2018, It was followed up several times by e-mail and telephone and still nothing has been done. My secretary spoke to Neo a week ago, who promised to get back to us and I spoke to Melani afterwards, who also did not keep her word to get back to me.

Most of the times there is no answer on both numbers or we get a message to say that INBOX IS FULL.

Poor poor service.

0
Replies (5)
Absa
Absa's reply06 Sept 2018, 05:15
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply06 Sept 2018, 09:59
Official

Dear Client

Tried calling Anna Pretorius. Kindly provide me with your ID number (send privately) of the late EJ Kriek in order for me to investigate the matter .

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

AP
Anna P's update11 Sept 2018, 15:41
Reviewer Update
ID ********** 058084 My e-mail : **********
AP
Anna P's update12 Sept 2018, 11:05
Reviewer Update
GET BACK TO ME PLEASE.
Absa
Absa's reply12 Sept 2018, 16:38
Official

Good day ,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,