MK
Margaret K

1 reviews | Active since Jan 2018

10 Jan 2018, 12:26

Estate Late ER Kapp - Bond account and registering of Estate

Please see mails and still no assistance and feedback received:

From: Margaret Kapp Sent: 10 January 2018 12:03 PM To: ********** Subject: FW: E/L ER KAPP

To whom it may concern

Please see mails below between your estates department and the allocated attorney and provide me with assistance in this regard.

Your urgent feedback will be highly appreciated.

Regards Margaret Kapp ********** or **********

From: Margaret Kapp Sent: 10 January 2018 11:59 AM To: Bartlett, Viculeen: Absa Subject: FW: E/L ER KAPP

Viculeen,

Please urgently assist otherwise I need to lay a complaint with your complaint’s department.

PLEASE PLEASE!!!!

Thank you Margaret

From: Margaret Kapp Sent: 10 January 2018 11:35 AM To: '****ra Moosa'; Bartlett, Viculeen: Absa Cc: 'Gwyneth Pieterse' Subject: RE: E/L ER KAPP

****ra,

Compliments of the season for you, hope 2018 will have loads of pleasure for you.

I refer to your mail received the 12th of December 2017 and would like to inform you that up and till today I have received no feedback/assistance from anyone on my late husband’s estate. I really feel that I should now go to Hallo Peter and Ombuds to lay a complaint, I am now dealing with this since June 2017 with no success or help. Please can you urgently help me.

Thank you and regards Margaret Kapp

From: ****ra Moosa ********** Sent: 12 December 2017 09:47 AM To: Margaret Kapp; Bartlett, Viculeen: Absa Cc: 'Gwyneth Pieterse' Subject: RE: E/L ER KAPP

Good Day

Kindly note that this file was handed over to my Senior BOY VISSER, who has been dealing with this file.

I will however get you feedback and revert back to you.

Kindly note that you are more than welcome to contact Fiona Compaan (012) ********** .

Trust you find all of the above in order.

Kind Regards

****ra Moosa Estate **********

We Care. We Can. We Deliver.

Tel: (012) ********** FAX: ********** C/O Hendrik Verwoerd and South Street Centurion, Pretoria Snyman De Jager Building View Map

PO BOX 8365, Centurion, 0046, Gauteng www.snymandejager.co.za

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Disclaimer

Due to the risk of *****, you should not act on any email purportedly from us changing our trust account details, but please inform us immediately should you receive any such notice. We will never change our trust account details.

Likewise, any change to client's banking details will only be accepted upon written proof of such new account, delivered in person to our offices.

From: Margaret Kapp ********** Sent: 12 December 2017 09:31 AM To: ****ra Moosa ********** Bartlett, Viculeen: Absa ********** Cc: 'Gwyneth Pieterse' ********** Subject: FW: E/L ER KAPP

Good morning ****ra,

I refer to your mail received 3 November 2017 and my reply of the 3rd of November 2017 whereby I have not received any feedback from you. This estate is more than 2 year going on already and I am really not happy with the service I received so far. Over a month now and nobody got back to me, I always need to find out what is going on.

May I please have the contact details of the person in charges of the company, I need to lodge a formal complaint otherwise I have now other choice but to go to Hallo Peter and to the Law Society for assistance in this regard.

I have again “cc” my debt counsellor into this mail so that she is aware of everything and on the progress of the estate.

Your urgent feedback will be highly appreciated.

Thank you Margaret Kapp **********

Margaret Kapp Learning Partner Email: **********

Tel: ********** Cell: ********** 777 Physical address: 59-16th Road, Midrand, 1685 Postal address: Private Bag X170, Halfway house, 1685 From: Margaret Kapp ********** Sent: Friday, 03 November 2017 12:16 PM To: ****ra Moosa ********** Cc: 'Gwyneth Pieterse' ********** Bartlett, Viculeen: Absa ********** Subject: RE: E/L ER KAPP

Thank you, much appreciated.

Regards and have a love day Margaret Kapp

Margaret Kapp Learning Partner Email: **********

Tel: ********** Cell: ********** 777 Physical address: 59-16th Road, Midrand, 1685 Postal address: Private Bag X170, Midrand, 1685 From: ****ra Moosa ********** Sent: 03 November 2017 09:15 AM To: Margaret Kapp Cc: 'Gwyneth Pieterse'; Bartlett, Viculeen: Absa Subject: RE: E/L ER KAPP

Good Day

I will discuss this with my senior and revert back to you as soon as possible.

Thank you

****ra Moosa Estate **********

We Care. We Can. We Deliver.

Tel: (012) ********** FAX: ********** C/O Hendrik Verwoerd and South Street Centurion, Pretoria Snyman De Jager Building View Map

PO BOX 8365, Centurion, 0046, Gauteng www.snymandejager.co.za

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Disclaimer

Due to the risk of *****, you should not act on any email purportedly from us changing our trust account details, but please inform us immediately should you receive any such notice. We will never change our trust account details.

Likewise, any change to client's banking details will only be accepted upon written proof of such new account, delivered in person to our offices.

From: Margaret Kapp ********** Sent: 03 November 2017 09:14 AM To: ****ra Moosa ********** Cc: 'Gwyneth Pieterse' ********** Bartlett, Viculeen: Absa ********** Subject: RE: E/L ER KAPP

****ra,

Hope you are doing well today.

What settlement figure, I am not going to sell my property. I am currently under debt counselling and therefore will not be able to get credit until I am fully paid up with all my debt, will there be a possibility for you to assist.

Gwen,

Hope you are doing well.

Please be so kind and help me with the below mentioned and will you please contact ABSA and also speak to them for me.

Thank you all for helping and assisting me.

Regards Margaret

Margaret Kapp Learning Partner Email: **********

Tel: ********** Cell: ********** 777 Physical address: 59-16th Road, Midrand, 1685 Postal address: Private Bag X170, Midrand, 1685 From: ****ra Moosa ********** Sent: 03 November 2017 08:23 AM To: Margaret Kapp Subject: RE: E/L ER KAPP

Good Day

Thank you for the documents, I will send you the final account as soon as I get the final settlement figure from the bank.

Hope you find all of the above in order.

Thank you

****ra Moosa Estate **********

We Care. We Can. We Deliver.

Tel: (012) ********** FAX: ********** C/O Hendrik Verwoerd and South Street Centurion, Pretoria Snyman De Jager Building View Map

PO BOX 8365, Centurion, 0046, Gauteng www.snymandejager.co.za

Follow Us on Facebook

Disclaimer

Due to the risk of *****, you should not act on any email purportedly from us changing our trust account details, but please inform us immediately should you receive any such notice. We will never change our trust account details.

Likewise, any change to client's banking details will only be accepted upon written proof of such new account, delivered in person to our offices.

From: Margaret Kapp ********** Sent: 27 October 2017 11:42 AM To: ****ra Moosa ********** Subject: RE: E/L ER KAPP

****ra,

Thank you for the reply, attached the valuation received from a SARS Representative and this is the only assets that my husband had.

Regards and once again thank you Margaret

Margaret Kapp Learning Partner Email: **********

Tel: ********** Cell: ********** 777 Physical address: 59-16th Road, Midrand, 1685 Postal address: Private Bag X170, Midrand, 1685 From: ****ra Moosa ********** Sent: 27 October 2017 11:37 AM To: Margaret Kapp Cc: 'Gwyneth Pieterse' Subject: RE: E/L ER KAPP

Good Day

Kindly inform me if you have the valuation for this property as we have tried to send out our valuators but they have informed me that Mrs Kapp has the valuations done already.

Kindly inform me if there is any more assets in the name of the deceased other than the property?

As soon as you send me the valuations I will draft the final account.

Hope you find all the above in order.

Kind Regards

****ra Moosa Estate **********

We Care. We Can. We Deliver.

Tel: (012) ********** FAX: ********** C/O Hendrik Verwoerd and South Street Centurion, Pretoria Snyman De Jager Building View Map

PO BOX 8365, Centurion, 0046, Gauteng www.snymandejager.co.za

Follow Us on Facebook

Disclaimer

Due to the risk of *****, you should not act on any email purportedly from us changing our trust account details, but please inform us immediately should you receive any such notice. We will never change our trust account details.

Likewise, any change to client's banking details will only be accepted upon written proof of such new account, delivered in person to our offices.

From: Margaret Kapp ********** Sent: 27 October 2017 10:30 AM To: ****ra Moosa ********** Cc: 'Gwyneth Pieterse' ********** Subject: RE: E/L ER KAPP

****ra, Hope you are doing well today. I refer to the mail below and request feedback regarding my late husband’s estate, since June I have heard nothing from you people on the progress or anything. Your urgent help and feedback will be highly appreciated. Regards and have a lovely day Margaret Margaret Kapp Learning Partner Email: **********

Tel: ********** Cell: ********** 777 Physical address: 59-16th Road, Midrand, 1685 Postal address: Private Bag X170, Midrand, 1685 From: Margaret Kapp Sent: 19 June 2017 09:58 AM To: '****ra Moosa' Cc: 'Gwyneth Pieterse' Subject: RE: E/L ER KAPP As requested my Debt Counsellors information: Gwyneth Pieterse Confiance Debt Counsellors NCRDC2 ********** 958627 Thank you once again for assisting. Regards and have a lovely day Margaret From: ****ra Moosa ********** Sent: 16 June 2017 09:16 AM To: Margaret Kapp Subject: FW: E/L ER KAPP Good Day ESTATE LATE ER KAPP We would like to notify you that we have received the file from ABSA TRUST. We have also received the Letter of Executorship and have proceeded to administer the estate. Kindly provide me with the following details: ABSA BANK BOND: ********** 377 We have been notified that there is an amount of +- R200,000.00 outstanding, Kindly confirm how will this be settled? Is the Property going to be sold or transferred as per the will? Hope you find all the above in order, Kind Regards ****ra Moosa Estate **********

We Care. We Can. We Deliver.

Tel: (012) ********** FAX: ********** C/O Hendrik Verwoerd and South Street Centurion, Pretoria Snyman De Jager Building View Map

PO BOX 8365, Centurion, 0046, Gauteng www.snymandejager.co.za

Follow Us on Facebook

Disclaimer

Due to the risk of *****, you should not act on any email purportedly from us changing our trust account details, but please inform us immediately should you receive any such notice. We will never change our trust account details.

Likewise, any change to client's banking details will only be accepted upon written proof of such new account, delivered in person to our offices.

0
Replies (1)
Absa
Absa's reply10 Jan 2018, 15:23
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd