ESTATE ADMINISTRATION - NO FEEDBACK FROM ABSA AFTER 2 MONTHS

So Vanessa Crowe has still not responded to my complaint that was logged 2 months ago.

Vanessa Crowe, I need someone to explain to my mom how her husbands wishes were not carried out.

She needs to also understand how ABSA did not explain to her late husband that with a small estate like his, there would be no money left after ABSA deducted their portion.

Surely when a 70 year old man comes into ABSA for a "'free will" to be drawn up , the consumer must be protected and it should be explained to him that his spouse will end up either not receiving any money he made provision for and how the estate is administered so that he could make an informed decision. Surely ABSA needs to ensure that the client sees a financial adviser before allowing ABSA to administer the WILL. ABSA is ripping the elderly off. There are hundreds of thousands of elderly uneducated people who don't know any better. You should be ashamed.