Essential workers are to stand in the longs lines while on duty
Absa Bank In Ngcobo does not allow senior citizens,Essential workers to skip the line...its been the 3 days i have been to the bank and i had to go back to work with out being assisted due to long lines i have to stand in...and the bank closes @15:00 by the time i knock off its closed...i wonder as i work mon - fri as an essential worker where i am supposed to bank...im leaving this bank shame ...im closing my account...nx
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Absa's replyOfficial
11 May 2020, 12:25Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise what kind of service you require from the branch so that we can address it. Please also note that there are other services that can be done without having to visit the branch.
Looking forward to being of service to you.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise what kind of service you require from the branch so that we can address it. Please also note that there are other services that can be done without having to visit the branch.
Looking forward to being of service to you.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply11 May 2020, 12:25
Official
Dear Customer
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise what kind of service you require from the branch so that we can address it. Please also note that there are other services that can be done without having to visit the branch.
Looking forward to being of service to you.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Kindly advise what kind of service you require from the branch so that we can address it. Please also note that there are other services that can be done without having to visit the branch.
Looking forward to being of service to you.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
's updateReviewer Update
11 May 2020, 15:34Want to close my account as i may nit be able to bank by Absa due being inconsiderate this bank is for us who work Office hours and i just wonder wether your staff members are being considered as essentials in other services...
's update11 May 2020, 15:34
Reviewer Update
Want to close my account as i may nit be able to bank by Absa due being inconsiderate this bank is for us who work Office hours and i just wonder wether your staff members are being considered as essentials in other services...