Erroneous debits on my account

Item: Absa
Rating: 2
Author: DJ H

I have phoned ABSA months ago about a transaction that was debited off of my account using an outdated card. I am still waiting for the amount to be refunded and the agent to call me back.

Helpful (0)

Replies (1)

Absa's replyOfficial

17 Feb 2016, 11:30

Hello c0mpla1n,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa's reply17 Feb 2016, 11:30

Official