RP
Richard Phàlali

1 reviews | Active since Oct 2020

27 Feb 2021, 18:21

Enquiry

Hello I have a problem with Absa Bank always my money disappeared from 2 months back (1) it was R332/R100/R119 by useless consultant who didn't explain how the cheque account work,changes but we settle it with lady who was helping the time I opened account and she said to me I must withdrawal the case,then after she will change my account to saving .

On 26 February 2021R314 disappeared On 27 February 2021 R324 again disappeared and same lady who helped me at first time,she said she don't know where the money go and she was Soo rud to me, please help me to get my kids money from last month and this lady at RUSTERNBURG ABSA north west she don't deserve to work there because always wen I asked about my money she said I DON'T KNOW but it wrote manager charges for what please I'm asking my money back that I was supposed to feed my family ***, email ***)

0
Replies (1)
Absa
Absa's reply01 Mar 2021, 08:28
Official
Dear Richard Phàlali Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care