Enough with these unauthorized debit orders

I am upset now. Every few months I have to go through the same nonsense. My account has been de*****ed of R125 from a debit order, reference KTRACKTER.

Why are we not safe, why does MY account keep getting this. It’s not the first time, probably my fourth time having to deal with this. I’m getting really upset. We trust you guys with our money. Now I have to waste time, and go to the bank, you guys will reverse this, at a charge to me, your customer, who has done nothing wrong, I am the one who has been ******, but I will get ****** again by my bank my being charged a reversal fee.

This is not fair, why can’t we have our money safe, we work hard and tirelessly, you guys need to make sure our minds are at ease. ABSA this is not fair, who must I be inconvenienced. No man, this is not fair. I demand a refund/reversal and a call by close of business today.

I have been a loyal customer with you guys for over 15 years, this is not right. For starters I have never dealt with these guys, apparently they are from Thailand. I’m highly upset, I also demand a refund of my time, petrol, and my parking ticket which I will have to pay for to get to your branch, this has been going on way too long.

Please make this right and I expect a call from whoever is in charge, enough is enough now.

Regards

Sizwe Hadebe