1 reviews | Active since Dec 2016
Endowment Premium Provision account number: 5*** Payment
<p>Dear Sir/Madam</p> <p>The bank approved the bond in 1984 account number: 5 ********** in 1985 I began the repayment as required. My obligation was to be loyal at all times until the bond is paid-up. I also expected the bank to be loyal as well, to my surprise today no one wants to take responsibility as to what happened my money of the Endowment Premium Provision or give me a written response on when and how to be paid back to me.</p> <p><br />Kindly receive the attached documents of Mr. V.J Motha. Ref No: ********** </p> <p> </p> <p>Joel Motha</p> <p> ********** </p> <p> ********** 747</p>
Dear Joel
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Joel
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Please take note of an email response send to your personal email address.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Please take note of an email response send to your personal email address.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Would you kindly resend the response you put to my email address: ********** there is no other email i use other than this email.
regards
Joel Motha
**********
Would you kindly resend the response you put to my email address: ********** there is no other email i use other than this email.
regards
Joel Motha
**********
good day Mr Motha
Please see email response that was send to you in April below.
Sibande, Nthabiseng: Absa
From: Sibande, Nthabiseng: Absa
Sent: 03 April 2017 09:53 AM
To: '***'
Subject: Hellopeter complaint-Endowment Premium Provision account number: 5***
Good morning Mr Motha
Hellopeter complaint has reference: Endowment Premium Provision account number: 5***
We refer to your matter complaint and may I start by apologising on the delay from our side.
Looking at the records the matter issue was dealt with by the Pre-Ombudsman team last year as an escalation and as
such I have noticed that it was not finalised.
Please forward your matter to the Pre-Ombudsman team for them to make finalisation.
Email address: ***
Once again please accept our humble apology.
Regards,
Nthabiseng Sibande|Specialist Case Manager| Customer Care| Complaints Resolution Suite| RBB
Tel +***0 | Email ***
3rd Floor, Barclays Towers West, 15 Troye Street, Johannesburg, 2001
Barclays.com
Click here to say thank you or nominate a deserving colleague
good day Mr Motha
Please see email response that was send to you in April below.
Sibande, Nthabiseng: Absa
From: Sibande, Nthabiseng: Absa
Sent: 03 April 2017 09:53 AM
To: '***'
Subject: Hellopeter complaint-Endowment Premium Provision account number: 5***
Good morning Mr Motha
Hellopeter complaint has reference: Endowment Premium Provision account number: 5***
We refer to your matter complaint and may I start by apologising on the delay from our side.
Looking at the records the matter issue was dealt with by the Pre-Ombudsman team last year as an escalation and as
such I have noticed that it was not finalised.
Please forward your matter to the Pre-Ombudsman team for them to make finalisation.
Email address: ***
Once again please accept our humble apology.
Regards,
Nthabiseng Sibande|Specialist Case Manager| Customer Care| Complaints Resolution Suite| RBB
Tel +***0 | Email ***
3rd Floor, Barclays Towers West, 15 Troye Street, Johannesburg, 2001
Barclays.com
Click here to say thank you or nominate a deserving colleague