JN
Jyoti N

1 reviews | Active since Oct 2013

22 Jan 2016, 16:19

Endless harassment from ABSA's call centres

I took out vehicle finance with ABSA, and specifically requested that I not be contacted for promotional purposes. ABSA has chosen to ignore this and has bothered me daily on my mobile and my work landline. I have written complaint after complaint, and instructed their consultants to remove me from their database - to no avail. <br> ABSA's contempt for its clients is clear from its conduct. For anyone thinking about signing up with them - remember, ABSA does not value your privacy or your time, and never, ever provide it with your contact numbers.

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Replies (1)
Absa
Absa's reply25 Jan 2016, 09:44
Official
Hello JN1935,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd