cL
craig L
1 reviews | Active since Sept 2010
02 Sept 2026, 09:09
EMPTY PROMISES FROM ABSA
I took out a Home Loan with ABSA because of the Cash Back offered to me. After 30 working days no Cadh Back, the lawyers made an inquiry, now they say wait 5 working days for an answer. Wish I rather used another finance house, ****ty non service!!!!! All prerequisites on my side have been met!!
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Absa's replyOfficial
02 Sept 2026, 09:39Dear Craig Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***7. RegardsShohini DhanjeeCustomer Value Management
Best regards,
Absa's reply02 Sept 2026, 09:39
Official
Dear Craig Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***7. RegardsShohini DhanjeeCustomer Value Management
Best regards,