JVdB
Johannes Van der Berg
1 reviews | Active since Apr 2024
04 Apr 2024, 12:39
Empty promises
App**** for a overdraft at the bank. Consultant calls me and tells me overdraft is approved and only needs to be loaded on the bank app. Week later no overdraft approved or loaded on the app. Consultant not able to provide assistance.
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Absa's replyOfficial
04 Apr 2024, 12:56Dear Johannes Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management
Absa's reply04 Apr 2024, 12:56
Official
Dear Johannes Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management