ME
Marius E
1 reviews | Active since Feb 2010
26 Mar 2024, 19:37
*********** Employees at ABSA
Absa waterfall mall Rustenburg must truly re interview their staff. Especially the one that was supposed to help me Activate my credit card today. After spending 2 full hours at the bank waiting to be assisted, she had to ask other employees what to do AND SHE STILL did it wrong. Seriously, AbsA is NOT what it used to be a century ago. Im still sitting with a HOT RETAINED CARD. pathetic really!!
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Absa's replyOfficial
27 Mar 2024, 08:28Dear Marius Erasmus, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. Regards,
Rezona LouwCustomer Value Management
Rezona LouwCustomer Value Management
Best regards,
Absa's reply27 Mar 2024, 08:28
Official
Dear Marius Erasmus, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. Regards,
Rezona LouwCustomer Value Management
Rezona LouwCustomer Value Management
Best regards,